Typically we don’t have any problems with our orders; however if we do make a mistake please get into touch with us.
We will gladly replace or fix any orders which has a product or products which are out of date, or incorrect.
Our policy is to ensure you are 100% happy.
We’re happy to provide a full refund, minus any shipping/handling costs.
We do have some guidelines to our return policy:
Making a return is really simple:
All Australian’s have consumer rights when making purchases, and at Meccamino we pride ourselves on following the Australian Consumer Law 2011.
If the product is not in good condition, and/or does not meet the description on our online web-shop, you are entitled to a full refund or remedy. A remedy could be a replacement product. Please contact us if you feel your consumer rights have been breached and we will do everything to help.